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Accessibility

1. Information on the service provider (Art. 246 EGBGB)

igus® SE & Co. KG
Spicher Str. 1a
D-51147 Cologne

Phone: +49 2203 9649 0
Fax: +49 2203 9649 222
e-mail: de-info@igus.net

2. General description of the service

Via the website igus.eu, igus provides consumers with electronic commerce services in accordance with § 1 Para. 3 No. 5 BFSG. The offer includes in particular the provision of product information, product configurations, requests for quotations and the electronic conclusion and processing of sales contracts for goods and related services.

3. Compliance with accessibility requirements

The digital services offered by igus SE & Co. KG are partially compliant with the requirements of the Accessibility Strengthening Act (BFSG) and the Accessibility Strengthening Ordinance (BFSGV) in accordance with the following information. The website has been designed to be accessible in accordance with § 4 BFSG and the harmonised standard EN 301 549, taking into account the Web Content Accessibility Guidelines (WCAG) 2.2 at conformity level AA.

Basics

At igus, we attach great importance to ensuring that all users, regardless of their individual needs, can use the information, products, and content on our website www.igus.eu without restriction and in an accessible way. For igus, accessibility is an integral part of our digital strategy to ensure equal access for all people - including those with physical and technical limitations.

The website largely fulfils the four basic principles of accessibility

Perceivability

Digital content must be easily recognisable and perceptible to all users. Information should be designed in such a way that it is available without barriers via different sensory channels (e.g. seeing, hearing).

Examples:

  • Clear text structures and sufficiently high contrast between text and background.
  • Provision of alternative text for images, graphs and other graphic content.
Operability

All functions and navigation elements of a website or application must be easily accessible and operable - regardless of whether a user uses a mouse, keyboard or assistive technologies such as screen readers.

Examples:

  • Users can navigate through the website without needing a mouse.
  • Transparent and intuitive navigation to simplify user guidance.
  • Avoidance of time-critical or complex interactions that could make access difficult.
Understandability

The structure, content and functions of a website must be easy to understand and predictable so that users can operate them without any problems.

Examples:

  • Use of simple and clearly formulated language.
  • Consistent, predictable page elements and clear error messages or input aids for forms.
  • Provision of tutorials or explanations for more complex functions.
Robustness

Digital content and applications should be designed to be compatible with a wide range of devices, platforms and assistive technologies - both with current technologies and future developments.

Examples:

  • Use of structured HTML with semantic markup.
  • Support for modern and common standards such as HTML5 and ARIA technologies.
  • Regular tests on various platforms and devices as well as updates for optimisation.

We are continuously striving to meet the accessibility requirements arising from § 3 of the Accessibility Strengthening Act (BFSG) and the Ordinance on the BFSG issued on the basis thereof. We are continuously implementing measures to improve accessibility and the user experience of the website. In detail, the following measures have already been taken to implement the accessibility requirements:

  • We consult external accessibility experts.
  • The website has been tested and analysed with the BIK BITV-Test / EN 301 549 (Web) and the BIK WCAG-Test (Web).
  • We carry out automated and manual tests internally.
  • Employees are regularly sensitised and trained in digital accessibility.
  • We have established a live chat for help, which can be used in an accessible way both visually and technically.
  • We are in the process of implementing an accessible design system (legible colours and contrasts and the font sizes and fonts comply with the relevant standards).
  • We are optimising existing code with structured HTML and semantic markup.
  • We are working on a clear and structured navigation so that content can be found easily and intuitively.
  • We are currently working on full keyboard operability.
  • We are working to complete the alternative text for editorially managed images.

4. Feedback mechanism

Our website should work well for everyone. If you have any questions or have discovered something that could be better, please contact us:

accessibility@igus.eu

5. Responsible market surveillance authority

The authority responsible for checking compliance with the accessibility requirements is the 

Market Surveillance Authority of the Federal States for the Accessibility of Products and Services (MLBF AöR)
Carl-Miller-Str.6
39112 Magdeburg

Telephone: +49 391 289 230 23
e-mail: kontakt@mlbf-barrierefrei.de